All Systems Operational

About This Site

Bynder DAM Status

We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/

Infrastructure Operational

Global Operational

US Only Operational

EU Only Operational

Asset Library Operational

Uploads Operational

Downloads Operational

Collections Operational

Content Workflow Operational

Asset Workflow Operational

Brandstore Operational

Analytics Operational

API Operational

Asset Library API v4 Operational

Workflow API v5 Operational

Apps Operational

iOS Mobile App Operational

Android Mobile App Operational

Print Brand Templates Operational

Styleguide Operational

Brand Guidelines Operational

Digital Brand Templates Operational

Studio Operational

Bynder Express Operational

AI search experience Operational

Bynder Websites Operational

Bynder.com Operational

Knowledge base Operational

Marketplace Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance on Cache Engines Nov 2, 2024 09:00-12:00 CET

On Saturday, November 2nd 2024, between 9:00 and 12:00 CET, we planned maintenance on our Cache Engines.
This means it can cause some small interruptions of services during this time frame.
Posted on Oct 28, 2024 - 11:42 CET

Maintenance on CX User Community services Nov 2, 2024 10:00-17:00 CET

On Saturday, November 2nd 2024, between 10:00 and 17:00 CET, we planned maintenance on our CX User Community services (Formerly known as Brand Guidelines).

- US-only services from 10:00 till 12:00
- Global services from 13:00 till 15:00
- EU-only services from 15:00 till 17:00

This means the service of CX User Community will be available for reading, but might occasionally not be available for creating, updating and deleting guides during this time frame.
Posted on Oct 17, 2024 - 15:54 CEST

Past Incidents

Oct 31, 2024

No incidents reported today.

Oct 30, 2024

Issue with Global Header not appearing

Resolved - This incident has been resolved.
Oct 30, 20:00 CET

Investigating - We are currently investigating an issue in which the Navigation Header does not load for global portals.
Oct 30, 19:35 CET

Degraded performance with access delays and header loading in our global clusters.

Resolved - This incident has been resolved.
Oct 30, 09:00 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 16:53 CET

Investigating - We are currently seeing some delays when accessing or navigating within portals, which are on our Global services. You may encounter login as well as general performance issues when accessing and using your portal. It might also happen that the navigation header will fail to load.
We are investigating the root cause and will continue to provide updates as the investigation develops.
Oct 29, 16:05 CET

Oct 29, 2024

EU region - Issues with uploads and downloads

Resolved - This incident has been resolved.
Oct 29, 14:19 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 11:30 CET

Investigating - We are currently experiencing issues with uploads and downloads in our EU region. Customers might experience previews not being generated for recent uploads and might be unable to download files. We are working hard on getting this resolved.
Oct 29, 11:29 CET

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

Degraded performance with the header in Global region

Resolved - This incident has been resolved.
Oct 24, 12:35 CEST

Identified - The issue has been identified and a fix is being implemented.
Oct 24, 11:35 CEST

Investigating - We are currently experiencing issues with the header and other components might be affected on the services in the Global region.
It might happen to portals in this region that your portal is not loading correctly or an error is shown. We are working hard on the solution of this problem and will keep you updated on the progress.
Oct 24, 11:30 CEST

Oct 23, 2024

Portal access delays for Global cluster

Resolved - This incident has been resolved.
Oct 23, 11:00 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 09:44 CEST

Investigating - We see some delays when accessing or navigating within portals, which are on our Global services. You may encounter login as well as general performance issues when accessing and using your portal.
We are investigating the root cause and will continue to provide updates as the investigation develops.
Oct 23, 09:01 CEST

Degraded performance assets are not loading for portals in the Global cluster.

Resolved - This incident has been resolved.
Oct 23, 09:21 CEST

Update - We are continuing to monitor for any further issues.
Oct 23, 09:20 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 19:47 CEST

Update - We are continuing to work on a fix for this issue. While we have already seen improvements, there are still a few areas we need to fully resolve. We will post another status update shortly.
Oct 22, 18:19 CEST

Identified - We are currently experiencing issues with showing stored assets within your portal on the services in the Global region.
It might happen to portals in this region that no assets are shown when you load your portal. We are working hard on the solution of this problem and will keep you updated on the progress.
Oct 22, 16:40 CEST

Oct 22, 2024

Degraded performance with loading assets in the Global cluster

Resolved - This incident has been resolved.
Oct 22, 14:44 CEST

Identified - We are currently experiencing issues with showing stored assets within your portal on the services in the Global region.
It might happen to portals in this region that no assets are shown when you load your poratel. We are working hard on the solution of this problem and will keep you updated on the progress.
Oct 22, 14:21 CEST

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

Maintenance on Access Control and Taxonomy databases

Completed - The scheduled maintenance has been completed.
Oct 19, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 CEST

Scheduled - On Saturday, October 19th 2024, between 9:00 and 12:00 CEST, we planned maintenance on our Access Control and Taxonomy services.
This means the service to create new Taxonomy and login to your portal might occasionally not be available during this time frame.
Sep 24, 10:59 CEST

Oct 18, 2024

Degraded performance with thumbnail generation in global

Resolved - This incident has been resolved.
Oct 18, 17:42 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 22:24 CEST

Update - We are continuing to investigate this issue at this time.
Oct 16, 21:40 CEST

Investigating - We are currently experiencing issues with thumbnail creation on the services in the global region.
It might happen to portals in this region that thumbnails generation will be delayed. We are working hard on the solution of this problem and will keep you updated on the progress.
Oct 16, 20:09 CEST

Oct 17, 2024

No incidents reported.