Unable to download assets from our EU and US local clusters

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Jan 29, 2020 - 14:37 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2020 - 14:19 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 29, 2020 - 13:41 CET

Update

We are continuing to investigate this issue.

Posted Jan 29, 2020 - 13:37 CET

Investigating

We are currently experiencing download issues for our EU local clusters. The message "Requested files could not be found" will be displayed. We are investigating this issue with the highest priority

Posted Jan 29, 2020 - 13:25 CET

This incident affected: Download and Infrastructure (US Only, EU Only).