Degraded performance assets are not loading for portals in the Global cluster.

Incident Report for Bynder

Resolved

This incident has been resolved.
Posted Oct 23, 2024 - 09:21 CEST

Update

We are continuing to monitor for any further issues.
Posted Oct 23, 2024 - 09:20 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2024 - 19:47 CEST

Update

We are continuing to work on a fix for this issue. While we have already seen improvements, there are still a few areas we need to fully resolve. We will post another status update shortly.
Posted Oct 22, 2024 - 18:19 CEST

Identified

We are currently experiencing issues with showing stored assets within your portal on the services in the Global region.
It might happen to portals in this region that no assets are shown when you load your portal. We are working hard on the solution of this problem and will keep you updated on the progress.
Posted Oct 22, 2024 - 16:40 CEST
This incident affected: Asset Library and Infrastructure (Global).