All Systems Operational

About This Site

Bynder DAM Status


We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/

Infrastructure Operational
Global Operational
US Only Operational
EU Only Operational
Asset Library Operational
Uploads Operational
Download Operational
Collections Operational
Workflow Operational
Brandstore Operational
Analytics Operational
API Operational
Asset Library API v4 Operational
Workflow API v5 Operational
Apps Operational
iOS Mobile App Operational
Android Mobile App Operational
Bynder.com Operational
help.bynder.com Operational
POD Operational
Styleguide Operational
Brand Guidelines Operational
Digital Brand Templates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Apr 3, 12:23 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 3, 12:23 CEST
Scheduled - On Saturday, April 11th, 2020 between 9:00 and 13:00 CEST we planned database maintenance. We will use this opportunity to do maintenance to Bynder Analytics as well between 13:00 and 15:00 CEST.
During this time the application performance might be degrade and it might require a re-login into the portal if it’s used during the maintenance.
Apr 3, 12:22 CEST
Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020
Resolved - This incident has been resolved.
Apr 7, 17:40 CEST
Investigating - Editing Brand Guidelines is currently not working since 9:30 Eastern Time. Users on our US server may run into this issue. Our tech teams are working on having this resolved as quickly as possible.
Apr 7, 16:34 CEST
Apr 6, 2020
Resolved - The queue of the converter used for WorkFlow, Mass Uploader and regenerates caught up over the weekend and is performing as usual again.
All services are working again as they should be.
Apr 6, 10:26 CEST
Update - The converter queue used for WorkFlow, Mass Uploader and regenerates is still facing a big queue.
We upscale the capacity to the maximum possible, without compromising on the performance of other features of the system.
Apr 3, 11:05 CEST
Update - The converter queue used by the main uploader (you can recognize this one on the places you have to ‘wait’ for the conversion to finish) is caught up.
The converter queue mainly used by WorkFlow, Mass Uploader and regenerates (you can recognize this one on the places you don’t ‘wait’ in the application) is still processing a big queue.
Apr 2, 17:20 CEST
Monitoring - We’re deploying fixes to solve this problem. However, the fix will not instantly solve the queues which are build up in the meanwhile for our converters.
Apr 2, 16:26 CEST
Update - We are continuing to investigate this issue.
Apr 2, 15:00 CEST
Investigating - We are currently experiencing issues with the converter converting your assets by uploading on the services in the Global and EU-only region.
It might happen to portals in this region, that converting takes very long or thumbnails are not created for the assets you are uploading. We are working hard on the solution of this problem and will keep you updated on the progress.
Apr 2, 14:15 CEST
Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - This incident has been resolved.
Mar 27, 14:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 13:10 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 27, 12:58 CET
Investigating - We are currently experiencing a server related issue on our EU-only cluster. You may be experiencing issues accessing your portal. This is being investigated as we speak and we will be posting another update shortly.
Mar 27, 12:24 CET
Mar 26, 2020
Resolved - After monitoring the fix and receiving feedback from customers we can confirm the issue has been fully resolved since the last update posted.
Mar 26, 19:17 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 16:59 CET
Identified - We are currently experiencing issues with Annotations in the Workflow module.
It might happen by annotating multi-pages PDF's or Powerpoint's Text and Rectangle annotations get removed when the first annotation placed on the first page is a text annotation. This annotation will now by default be on all pages of the document. We prioritized this issue and are working hard on the solution of this problem. We will keep you updated on the progress.
Mar 26, 11:27 CET
Mar 25, 2020

No incidents reported.