We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
We monitored the situation over the weekend and all worked as it should be.
Oct 18, 09:46 CEST
Monitoring -
We upscaled our services in the EU-only region. This solved the issue. We are monitoring the services now.
Oct 16, 15:36 CEST
Investigating -
We see some delays around the EU-only region servers. You may encounter accessing, as well as general performance issues if your portal is using our EU-only services. It might be possible too to run into 502 gateway timeouts errors while navigating. We are investigating the root cause and will continue to provide updates as the investigation develops.
Oct 16, 15:18 CEST
Resolved -
Users with portals in the Global region might have experienced issues with creating new documents in the Digital Brand Templates module. We have identified and solved the issue. All services are working again as they should be.
Oct 13, 15:21 CEST
Investigating -
We are currently experiencing issues with creating new Documents in the Digital Brand Templates module on the services in the Global region. It might happen to portals with this module in this region that it is not possible to create new Documents at the moment. We are working hard on the solution to this problem and will keep you updated on the progress.
Oct 13, 11:21 CEST
Completed -
The scheduled maintenance has been completed.
Oct 9, 12:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 09:00 CEST
Scheduled -
On Saturday, October 9th, 2021 between 09:00 and 12:00 CEST we planned database maintenance on all regions. During the maintenance you might be unable to add assets or edit some of the asset metafields. There is no downtime expected for any of the services.
Sep 29, 16:26 CEST
Resolved -
This incident has been resolved.
Oct 6, 14:37 CEST
Update -
We are continuing to monitor for any further issues.
Oct 6, 14:19 CEST
Monitoring -
We have implemented a fix. Any assets that were uploaded during this issue should start to appear in the Asset Bank within an hour.
Oct 6, 14:18 CEST
Investigating -
When uploading new assets, after saving, the assets do not appear in the asset bank. We are looking into this with high priority.
We would like to advise not to upload the same asset multiple times, as this will likely result in duplicates after this has been corrected.
Oct 6, 13:24 CEST
Resolved -
This incident has been resolved.
Oct 5, 15:32 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 5, 11:47 CEST
Identified -
We are currently having issues with batch downloads. It might take longer than usual for the download to begin when downloading multiple files. Single file downloads are not impacted and can be used as work-around
Oct 5, 11:40 CEST