Identified - We are currently experiencing issues with MS Office documents during uploading. It might happen the documents will not go past the conversion phase. We are working hard on the solution of this problem and will keep you updated on the progress.
Sep 24, 17:14 CEST
We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
This incident has been resolved.
Sep 23, 23:28 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 23, 22:27 CEST
Identified -
The issue has been identified and a fix is being implemented.
Sep 23, 17:55 CEST
Investigating -
We are currently experiencing issues with our API. It might happen to portals in all region that API calls with date parameters return a 503 error . We are working hard on the solution of this problem and will keep you updated on the progress.
Sep 23, 16:38 CEST
Completed -
The scheduled maintenance has been completed.
Sep 18, 12:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 09:01 CEST
Scheduled -
On Saturday, September 18th, 2021 between 09:00 and 12:00 CEST we planned database maintenance on all regions. During the maintenance you might be unable to add assets or edit some of the asset metafields. There is no downtime expected for any of the services.
Aug 30, 16:33 CEST
Resolved -
After monitoring the fix, we can conclude all servers are looking good. All traffic is restored to the correct regions.
Sep 15, 12:22 CEST
Update -
We have implemented a permanent fix that we will be continuing to monitor overnight before we close out the incident.
Sep 14, 17:44 CEST
Monitoring -
While the issues haven't been fully resolved yet, we are seeing more stable performance and will keep monitoring our systems. Please look out for more updates once we have fully fixed the issues.
Sep 14, 00:39 CEST
Update -
We are continuing to work on a fix for this issue and will provide more updates shortly.
Sep 13, 23:28 CEST
Identified -
We have identified latency issues in our APAC server region. This can result in longer page loading times as well as time for data to be updated and saved properly. You might experience issues with, but not limited to:
- Accessing newly uploaded assets - Creating new collections - Accessing collections - Commening in Workflow
We are working hard on getting this resolved.
Sep 13, 22:41 CEST