We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
Users with portals in the EU local region, might have experienced issues with sharing Collections. We have identified and solved the issue. The email notifications of the shares during the issues will still be delivered now the problem is solved. All services are working again as they should be.
Dec 13, 13:41 CET
Investigating -
We are currently experiencing issues with sharing Collections in the EU local region. Users of portals in this region might not receive the notification email or the Collection is not shared with those users in general. We are working hard on the solution of this problem and will keep you updated on the progress.
Dec 13, 12:08 CET
Resolved -
Users with portals in the Global region, might have experienced a "Checking for disclaimer" message resulting in the download not starting. We have identified and solved the issue. All services are working again as they should be.
Dec 9, 18:12 CET
Update -
We are continuing to work on a fix for this issue.
Dec 9, 17:59 CET
Identified -
We are currently experiencing issues with downloading on portals with a disclaimer in the Global region. It might happen to portals in this region that a message "Checking for disclaimer" is blocking the download to start. We are working hard on the solution of this problem and will keep you updated on the progress.
Dec 9, 17:46 CET
Resolved -
This incident has been resolved.
Dec 3, 12:13 CET
Identified -
We currently have an issue that in some cases the versions tab in the asset detail screen cannot be accessed. Only users that have set the language to something other than English will experience this issue. A workaround for now is changing the language to English. We are working on getting this issue fixed.
Dec 3, 11:05 CET