Update - We are continuing to investigate this issue.
Nov 18, 12:28 CET
Investigating - When you're located in Europe you may run into upload issues when uploading assets to Bynder. Assets keep converting and the upload cannot be finished. The issue mostly occurs on our Global servers in Europe, but other regions may be impacted as well. Our teams are trying to resolve this issue as soon as possible. Our apologies for any inconvenience this may cause you.
Nov 18, 12:17 CET
We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
Users with portals in the Global region, might have experienced issues with downloading. We have identified and solved the issue. The issue occurred between 12:25 and 15:31 CEST. All services are working again as they should be.
Nov 14, 15:31 CET
Investigating -
We are currently experiencing issues with downloading on the services in the Global region. It might happen to portals in this region that Assets can't be downloaded in batches of 2 or more. We are working hard on the solution of this problem and will keep you updated on the progress.
Nov 14, 12:25 CET
Resolved -
This incident has been resolved.
Nov 6, 03:32 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 6, 03:20 CET
Identified -
We're experiencing high latency issues on our Australia / New Zealand servers and are currently working on rerouting traffic to resolve the issue. Update will follow shortly.
Nov 6, 03:00 CET
Resolved -
This incident has been resolved.
Nov 4, 14:51 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 4, 12:46 CET
Identified -
Currently, all requests to our V4 API using OAuth2 are failing. We have identified the cause and are working hard on getting this fixed.
Nov 4, 11:20 CET
Resolved -
This incident has been resolved.
Nov 4, 12:53 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 4, 11:24 CET
Identified -
Currently we are experiencing issues for clients that make use of a custom URL. Clients may experience errors during uploading and editing media. We have identified the cause and are working on a fix
Nov 4, 11:12 CET