Identified - At the moment we experience issues with our Office converter. The Office converter is responsible for creating a preview for Office files (Word, Excel, and Powerpoint) during upload. When you upload an Office file, it might keep spinning. We are working on the solution.
Mar 8, 17:56 CET
We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
This incident has been resolved.
Mar 19, 14:53 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 19, 14:16 CET
Investigating -
We are currently experiencing issues with downloading files when a disclaimer is enabled. We are investigating the issue
Mar 19, 14:01 CET
Resolved -
This incident is resolved. Assets are converting normally again.
Mar 15, 10:18 CET
Investigating -
We are currently having issues with uploads for our AP region. It might happen that uploads will not go past the conversion phase.
Mar 15, 03:08 CET
Resolved -
This incident has been resolved.
Mar 13, 18:09 CET
Identified -
As a temporary fix, we rerouted the South- East traffic through Europe, which makes sure up- and download should work again for our users on our South- East services.
It might be a logout and -in is needed for it to work again, and since traffic goes via Europe it might be Bynder is a bit slower than usual for our users in the South- East region.
As soon as we fixed the problem in the region itself, we will set things back to normal.
Mar 13, 03:41 CET
Investigating -
At the moment we are experiencing issues with our South- East region services. Those issues are causing up- and download problems with errors as "The requested files could not be found", “Connection failed”, “Filter couldn’t be loaded” and 502 errors. We are working on this problem.
Mar 13, 03:04 CET
Resolved -
This incident has been resolved.
Mar 12, 13:43 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 12, 13:42 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 12, 12:58 CET
Investigating -
We are currently experiencing issues with downloading files when a disclaimer is enabled. We are investigating the issue
Mar 12, 11:19 CET