We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
The issue has been resolved. All services are working as expected.
Aug 21, 10:28 CEST
Update -
We are continuing to investigate reports of issues affecting asset conversions in us-only and eu-only portals. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
Aug 20, 20:29 CEST
Update -
We are continuing to investigate this issue.
Aug 20, 19:17 CEST
Investigating -
We’re currently investigating reports of issues affecting asset conversions in us-only. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
Aug 20, 18:26 CEST
Resolved -
The issue has been resolved. All services are working as expected.
Aug 19, 13:41 CEST
Monitoring -
We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.
Aug 19, 10:47 CEST
Identified -
We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. This issue only affects the Office Converters (Word, Excel, and PowerPoint files). All other uploads are working as expected.
Aug 19, 09:39 CEST
Investigating -
We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.
Aug 18, 12:44 CEST