We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/
Resolved -
We have identified and solved the issue.
The following issues are solved: - Permission mgmt screen not loading - Slow login - Assets not showing - Previews not showing - Workflow not accessible
If you still see the above issues on your portal, the changes might take a little time to propagate. You might want to clear your cache if it takes longer to see the changes.
Nov 23, 14:28 CET
Update -
We are continuing to investigate this issue.
Nov 23, 14:27 CET
Update -
We are continuing to investigate this issue.
Nov 23, 14:21 CET
Investigating -
We are currently experiencing issues with the User Permissions on the services in all regions. This may result in no User Profiles in Permission Management, slow performance by logging in, no assets visible, parts of the Taxonomy not visible, the availability of the Workflow module, or combinations of this. We are working hard on the solution of this problem and will keep you updated on the progress.
Nov 23, 13:57 CET
Resolved -
This incident has been resolved.
Nov 22, 22:26 CET
Identified -
Users uploading files may experience converting issues. The files keep converting in the upload screen and, therefore, the upload can't be completed. This issue occurs for clients connecting to our servers in Tokyo.
Our tech teams have identified the issue and are working hard on having this resolved as quickly as possible.
We apologize for any inconvenience this may cause you.
Nov 22, 22:15 CET
Resolved -
This incident has been resolved.
Nov 19, 15:49 CET
Monitoring -
Users may have seen a 502 Bad Gateway error message when working in the portal. This error only occurred in portals hosted on our European servers.
We have identified the issue and we are currently monitoring it.
We apologize for any inconvenience this may have caused you.
Nov 19, 14:41 CET