All Systems Operational

About This Site

Bynder DAM Status

We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/

Infrastructure Operational

Global Operational

US Only Operational

EU Only Operational

Asset Library Operational

Uploads Operational

Download Operational

Collections Operational

Workflow Operational

Brandstore Operational

Insights Operational

API Operational

Asset Library API v4 Operational

Workflow API v5 Operational

Apps Operational

iOS Mobile App Operational

Android Mobile App Operational

Bynder.com Operational

help.bynder.com Operational

POD Operational

Styleguide Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

No incidents reported today.

Oct 22, 2019

No incidents reported.

Oct 21, 2019

Error messages in Asset Detail view

Resolved - This incident has been resolved.
Oct 21, 14:14 CEST

Identified - Users may get to see error messages when opening the Asset Detail View. The statistics in the Statistics tab do not load because of this. We identified the issue and are working on a fix.
Oct 21, 10:27 CEST

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

Download issues for light users in EU only region

Resolved - We have identified and solved the issue.
All services are working again as they should be.
Oct 16, 11:23 CEST

Investigating - We are currently experiencing issues with downloading assets out of the media overview page for light users on portals in the EU only region. By clicking the individual versions to download on the media overview page, as light user, nothing happens.
The "Download all" button is missing in the media overview page. Other roles and other regions can experience the Download all button missing as well.
A workaround for the download issues is to select the assets to download in the Asset overview and click the download button from there.
We are working hard to solve this issue as soon as possible.
Oct 15, 14:06 CEST

Oct 15, 2019

API 500 errors

Resolved - This incident has been resolved.
Oct 15, 11:39 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 11:33 CEST

Investigating - We are experiencing intermittent 500 errors for GET specific media endpoints in the API. We are currently investigating the issue and doing our best to have it resolved as quickly as possible.
Oct 15, 11:05 CEST

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

Degraded performance for loading asset overview/searching.

Resolved - The fix we had applied has been working well and we can confirm everything is back to normal.
Oct 11, 19:39 CEST

Monitoring - We saw a spike in our CPU related to our search engine. Therefore performance was degraded for:
Asset overview
Api
Sportlight Search
Performance is back to normal, however we will keep monitoring.
Oct 10, 12:51 CEST

Investigating - We are currently investigating this issue.
Oct 10, 12:32 CEST

Oct 9, 2019

No incidents reported.