Identified - We are currently experiencing issues with MS Office documents during uploading.
It might happen the documents will not go past the conversion phase. We are working hard on the solution of this problem and will keep you updated on the progress.
Sep 24, 17:14 CEST

About This Site

Bynder DAM Status


We continuously monitor the status of Bynder DAM and all its related services.
If there are any interruptions in service, a note will be posted here.
For more information visit our website. www.bynder.com/en/support/

Infrastructure Operational
Global Operational
US Only Operational
EU Only Operational
Asset Library Operational
Uploads Degraded Performance
Download Operational
Collections Operational
Workflow Operational
Brandstore Operational
Analytics Operational
API Operational
Asset Library API v4 Operational
Workflow API v5 Operational
Apps Operational
iOS Mobile App Operational
Android Mobile App Operational
Bynder.com Operational
help.bynder.com Operational
POD Operational
Styleguide Operational
Brand Guidelines Operational
Digital Brand Templates Operational
Video Brand Studio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

Unresolved incident: Office documents sometimes fail uploading during the conversion..

Sep 23, 2021
Resolved - This incident has been resolved.
Sep 23, 23:28 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 22:27 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 23, 17:55 CEST
Investigating - We are currently experiencing issues with our API.
It might happen to portals in all region that API calls with date parameters return a 503 error . We are working hard on the solution of this problem and will keep you updated on the progress.
Sep 23, 16:38 CEST
Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 09:01 CEST
Scheduled - On Saturday, September 18th, 2021 between 09:00 and 12:00 CEST we planned database maintenance on all regions. During the maintenance you might be unable to add assets or edit some of the asset metafields. There is no downtime expected for any of the services.
Aug 30, 16:33 CEST
Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - After monitoring the fix, we can conclude all servers are looking good. All traffic is restored to the correct regions.
Sep 15, 12:22 CEST
Update - We have implemented a permanent fix that we will be continuing to monitor overnight before we close out the incident.
Sep 14, 17:44 CEST
Monitoring - While the issues haven't been fully resolved yet, we are seeing more stable performance and will keep monitoring our systems. Please look out for more updates once we have fully fixed the issues.
Sep 14, 00:39 CEST
Update - We are continuing to work on a fix for this issue and will provide more updates shortly.
Sep 13, 23:28 CEST
Identified - We have identified latency issues in our APAC server region. This can result in longer page loading times as well as time for data to be updated and saved properly. You might experience issues with, but not limited to:

- Accessing newly uploaded assets
- Creating new collections
- Accessing collections
- Commening in Workflow

We are working hard on getting this resolved.
Sep 13, 22:41 CEST
Sep 14, 2021
Sep 13, 2021