Issues with video conversion

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Jul 06, 2026 - 17:54 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2026 - 15:25 CEST

Update

We are continuing to investigate this issue.

Posted Jul 06, 2026 - 14:49 CEST

Investigating

You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.

Posted Jul 06, 2026 - 14:28 CEST

This incident affected: Asset Library, Uploads and Infrastructure (Global, US Only, EU Only).