502 Bad Gateway error message while accessing portals on EU-only server region

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Aug 21, 2023 - 18:09 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2023 - 18:28 CEST

Investigating

When you visit a Bynder postal hosted on our European servers, you may get to see the following error message: 502 Bad Gateway
Our tech teams are investigating the issue and are working hard on having this resolved as quickly as possible.

We apologize for any inconvenience this may cause you.

Posted Aug 20, 2023 - 15:48 CEST

This incident affected: Infrastructure (EU Only).