Server issues EU-only cluster

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Mar 27, 2020 - 14:53 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2020 - 13:10 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 27, 2020 - 12:58 CET

Investigating

We are currently experiencing a server related issue on our EU-only cluster. You may be experiencing issues accessing your portal. This is being investigated as we speak and we will be posting another update shortly.

Posted Mar 27, 2020 - 12:24 CET

This incident affected: Apps (iOS Mobile App, Android Mobile App), API (Asset Library API v4, Workflow API v5), Asset Library, Uploads, Downloads, Collections, Asset Workflow, Brandstore, Analytics, and Infrastructure (EU Only).