Converting issues during upload

Incident Report for Bynder

Resolved

The issue has been identified and solved.

Posted Dec 24, 2018 - 10:28 CET

Update

During upload you may experience that the assets do not convert. They keep spinning and therefore you cannot save the upload. We experience this issue on our European and Asian servers.

Posted Dec 24, 2018 - 09:19 CET

Update

We are continuing to investigate this issue.

Posted Dec 24, 2018 - 05:51 CET

Investigating

We are currently investigating this issue.

Posted Dec 24, 2018 - 05:39 CET

This incident affected: Uploads and Infrastructure (Global).