Degraded performance with Creative Workflow exports and Mass Upload on the Global services

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 22:52 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2023 - 20:12 CET

Investigating

We are currently experiencing issues with image export from Creative Workflow and image import through the Mass Uploader on the services in the Global region.
It might happen to portals in this region that those images are awaiting thumbnails. We are working hard on the solution to this problem and will keep you updated on the progress.

Posted Nov 09, 2023 - 17:09 CET

This incident affected: Asset Workflow and Infrastructure (Global).