Degraded performance with downloads in our EU-only region

Incident Report for Bynder

Resolved

This incident has been resolved.
Posted Sep 07, 2023 - 17:50 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 16:33 CEST

Investigating

We are currently experiencing issues with downloads in our EU-only region.

It might happen that batch downloads or single file downloads that need processing (adding meta data for example) fail.

We are working hard on the solution of this problem and will keep you updated on the progress.
Posted Sep 07, 2023 - 16:16 CEST
This incident affected: Downloads and Infrastructure (EU Only).