Slow responsiveness on our EU local cluster

Incident Report for Bynder

Resolved

This incident has been resolved.
Posted Sep 04, 2019 - 11:04 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2019 - 10:29 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 04, 2019 - 10:03 CEST

Investigating

We are experiencing slow performance on our EU local cluster, which can result in unresponsiveness and 504 gateway time-outs
Posted Sep 04, 2019 - 09:47 CEST
This incident affected: API (Asset Library API v4), Asset Library, Uploads, Downloads, Collections, Asset Workflow, Brandstore, Analytics, Print Brand Templates, Styleguide, and Infrastructure (EU Only).