EU - Degraded performance with video conversions

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Jun 17, 2022 - 21:05 CEST

Monitoring

A fix has been implemented and videos will start appearing within the next couple of hours.

Posted Jun 17, 2022 - 16:43 CEST

Investigating

We are currently experiencing issues with video conversions in the EU region.
It might happen to portals in this region that videos take a longer time to convert or not to convert at all. We are working hard on the solution of this problem and will keep you updated on the progress.

Posted Jun 17, 2022 - 15:06 CEST

This incident affected: Asset Library and Uploads.