EU servers: Degraded performance for the asset bank - Asset bank might appear empty for clients

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Jan 28, 2023 - 13:27 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 28, 2023 - 12:59 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 28, 2023 - 12:42 CET

Update

We are currently experiencing issues for our EU-only portals. Issues that client might experience are, but are not limited to:
- Empty asset bank
- No navigation menu

Posted Jan 28, 2023 - 11:36 CET

Investigating

We are currently investigating this issue.

Posted Jan 28, 2023 - 11:04 CET

This incident affected: Asset Library.