Issues with Asset Converters

Incident Report for Bynder

Resolved

The issue has been resolved.
All services are working as expected.

Posted Aug 19, 2026 - 13:41 CEST

Monitoring

We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.

Posted Aug 19, 2026 - 10:47 CEST

Identified

We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.
This issue only affects the Office Converters (Word, Excel, and PowerPoint files). All other uploads are working as expected.

Posted Aug 19, 2026 - 09:39 CEST

Investigating

We're currently investigating issues affecting our Asset Converters. Users may experience Assets not converting during upload. Our team is working on a fix and will share updates as soon as possible.

Posted Aug 18, 2026 - 12:44 CEST

This incident affected: Uploads.