Degraded performance for downloads

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Feb 25, 2020 - 15:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 25, 2020 - 14:44 CET

Investigating

We are currently experiencing issues with downloading files. This can result in a "Requested files could not be found" error for certain users. We are looking into this with high priority

Posted Feb 25, 2020 - 14:09 CET

This incident affected: Downloads and Infrastructure (Global).