Issue with Office file previews

Incident Report for Bynder

Resolved

This incident has been resolved.
Posted Oct 21, 2023 - 20:03 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2023 - 19:28 CEST

Identified

We're currently experiencing problems with generating the preview of Office files.

Office files can be uploaded without issues, however, when previewing the document in Bynder you may see a text overlay.

We're actively working on resolving the issue as soon as possible.
Posted Oct 17, 2023 - 18:10 CEST
This incident affected: Asset Library.