Portal access delays for some US Clients

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Feb 07, 2019 - 19:11 CET

Monitoring

We have implemented a fix and are currently monitoring to ensure that it remains stable.

Posted Feb 07, 2019 - 17:34 CET

Investigating

We see some delays when accessing or navigating within portals via US-West. We are investigating the root cause and will continue to provide updates as the investigation develops.

Posted Feb 07, 2019 - 17:24 CET

This incident affected: Asset Library, Uploads, Download, Collections, Creative Workflow, Brandstore, Analytics, Print Brand Templates, Styleguide and Infrastructure (US Only).