Degraded performance with Bynder Express and Batch downloads

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 09:59 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2024 - 17:52 CET

Investigating

We are currently experiencing issues with Bynder Express and batch downloads on the services in the Global region.
This might result for portals in this region that :
- Downloads are taking longer as expected.
- Uploading files via Bynder express are reported not to be working 100% of the time.
We are working hard on the solution of this problem and will keep you updated on the progress.

Posted Jan 26, 2024 - 17:26 CET

This incident affected: Asset Library and Bynder Express.