Degraded performance in our US clusters

Incident Report for Bynder

Resolved

This incident has been resolved.
Posted Jun 05, 2019 - 17:01 CEST

Monitoring

A fix has been implemented and services are restored. We are monitoring the situation.
Posted Jun 05, 2019 - 16:55 CEST

Identified

We have identified the issue and are implementing a fix
Posted Jun 05, 2019 - 16:34 CEST

Investigating

We currently experiencing degraded performance in our US clusters. Our clients in the US region might experience sluggish behaviour or time outs. We are investigating this issue.
Posted Jun 05, 2019 - 16:13 CEST
This incident affected: API (Asset Library API v4, Workflow API v5), Asset Library, Uploads, Downloads, Collections, Asset Workflow, Brandstore, Analytics, Print Brand Templates, Styleguide, and Infrastructure (Global).
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