General performance issues for clients with a custom URL

Incident Report for Bynder

Resolved

This incident has been resolved.

Posted Nov 04, 2019 - 12:53 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2019 - 11:24 CET

Identified

Currently we are experiencing issues for clients that make use of a custom URL. Clients may experience errors during uploading and editing media. We have identified the cause and are working on a fix

Posted Nov 04, 2019 - 11:12 CET

This incident affected: Asset Library, Uploads and Infrastructure (Global, US Only, EU Only).